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DSP Success Center
Empowering Direct Support Professionals to Thrive
At Lasting Impressions MO LLC, we believe that Direct Support Professionals (DSPs) are the heart of quality care. The DSP Success Center was created to invest in the people who make our mission possible — providing them with the tools, training, and support needed to succeed, grow, and thrive in their roles.
Our Purpose
The DSP Success Center exists to:
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Equip DSPs with meaningful, hands-on training
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Provide ongoing mentorship and professional development
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Improve staff confidence, retention, and satisfaction
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Create a positive, connected support culture across all homes
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Raise the standard of care through better-prepared DSPs
Meet the Success Team
Our DSP Success Liaisons are experienced team members dedicated to walking alongside Direct Support Professionals throughout their employment journey. They serve as a trusted point of contact for staff — especially those working in Individualized Supportive Living (ISL) homes — to provide mentorship, clarity, and real-time problem-solving when it's needed most.
DSP Success Liaisons
Bridging the Gap Between the Office & the Homes
What DSP Success Liaisons Do:
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Provide On-the-Job Support: They check in with DSPs in the field, observe shifts, and offer guidance based on real situations.
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Offer Coaching & Encouragement: Whether it's helping with documentation, navigating tough behaviors, or managing routines, they empower DSPs to grow in confidence.
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Identify Training Needs: Liaisons notice patterns and provide feedback to leadership about areas where more training or resources are needed.
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Help with Transitions: New hires receive follow-up visits and support from Liaisons to ensure they are settling into their roles successfully.
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Serve as a Communication Bridge: They make sure DSP voices are heard — bringing questions, concerns, and wins to supervisors and administrative leadership.
In short, DSP Success Liaisons exist to make sure no DSP feels isolated, unsupported, or overwhelmed. They reinforce our culture of connection, stability, and quality — one home at a time.
