Lasting Impressions
Interaction Insights
Price
Duration
12 hours
About the Course
The Interaction Insights Training course focuses on fostering positive and respectful interactions with clients, equipping participants with essential communication and engagement techniques. This course includes Tools of Choice for managing behavior effectively, Positive Interactions to build rapport and trust, and Person First Language to ensure respectful, client-centered communication. Through role-playing, real-life scenarios, and interactive discussions, participants learn to create supportive environments that prioritize dignity and autonomy. By the end of this training, attendees will be skilled in applying these tools to encourage meaningful, empowering relationships with those they support.
Your Instructor
Kameryn Wassam
Kameryn Wassam, our Director of Workforce Development and Training, is dedicated to shaping a skilled and resilient team at Lasting Impressions. Kameryn has a Masters Degree in Criminal Justice and brings a wealth of
knowledge in areas such as compliance, client care, and staff development. His engaging, personalized approach to training fosters a collaborative learning environment where staff feel motivated and confident. Kameryn's commitment to building a knowledgeable, compassionate workforce is essential to our mission, making him an inspiring leader and invaluable mentor.